Contact Us
C&IT Help Desk
Specializes in support for WSU students, faculty, and staff in regard to
WSU AccessIDs and passwords; access to WSU Pipeline, Wayne Connect E-mail and Calendars, Blackboard, and other WSU computer systems and resources; using desktop and laptop computers and general-productivity software; and
Internet access issues.
- Phone: (313) 577-4778
Call weekdays, 8 a.m. to 8 p.m. (fall & winter terms)
and 8 a.m. to 6 p.m. (spring-summer terms).
- Contact Us on the Web:
Use our form
anytime. We'll respond during regular Help Desk hours. (Turn-around time is two days or less.)
- Voice mail: (313) 577-2115
Leave a message anytime; we make call backs during regular Help Desk hours.
- Walk up: universe IT computer support center, 211 Student Center
Window open weekdays, 8:30 a.m. to 5 p.m. (fall & winter terms)
and 9 a.m. to 5 p.m. (spring-summer terms).
More C&IT Help Desk info
Telecommunications Help Desk
Provides support to faculty and staff for using WSU's telephone system (installs, moves, or changes to service). Also processes orders for data network
connections (installs, moves, or changes to service) in university offices.
More telephone info
Blackboard & Research Support in WSU Technology Resource Center
The Blackboard Support Team in C&IT Learning Management Systems Support provides walk-in, e-mail, and telephone support for faculty, academic staff, and instructional technology developers who are using or would like to use the Blackboard Academic Suite at Wayne State. You can contact us in any of the following ways:
- Walk-in: Technology Resource Center, Purdy-Kresge Library, weekdays, 9 a.m.-6 p.m.
- E-mail: bbadmin@wayne.edu
- Phone: (313) 577-9457
C&IT's Research Consulting Service provides faculty, staff, and students with resources and consulting on the design, implementation, analysis, and reporting of research projects.
- Phone: (313) 577-0299 – Consulting by appointment
only
Other Computing Support Services on Campus
- C&IT PC Clinic –
repair service for personally owned (home) computers
WSU students, faculty, and staff can get fee-based, carry-in repair service
for Mac and Windows laptop and desktop computers.
- Technical Support Staff in WSU units (for WSU faculty and staff)
Many Wayne State schools, colleges, divisions, and departments have their own computer
support staff. WSU employees are encouraged to call them first.
- C&IT Computing Support Team (CST)
- Contacts for C&IT Services
