Computing & Information Technology (C&IT)

C&IT News Archive

Resolved: Performance problems with WSU Pipeline, 9/5/08 — [Sent via e-mail to current students from WSU Computing & Information Technology – September 5, 2008]
Problems with accessing and using WSU Pipeline have been resolved. Read more.

Introducing the Strong Password Standard at WSU — [Sent via e-mail to university community WSU Computing & Information Technology – September 4, 2008]
The password you use to access key WSU computing systems now needs to follow more stringent rules. Read more.

Update: Performance problems with WSU Pipeline, 9/3/08 — [Sent via e-mail to all employees from WSU Computing & Information Technology – September 3, 2008]
The performance problem resulted from a demand for Pipeline at the highest system usage level of the year. Read more.

Additional steps taken to improve WSU Pipeline performance, 9/3/08 — [Announced on WSU Computing & Information Technology's Website – September 3, 2008]
C&IT is changing the menu structure in WSU Pipeline during peak usage time. Read more.

WSU Pipeline slow for students, faculty and staff, 9/2/08 — [Announced on WSU Computing & Information Technology's Website – September 2, 2008]
Students, faculty, and staff are receiving errors when trying to log on to WSU Pipeline. Read more.

Computing services unavailable morning of 8/25/08 — [Announced on WSU Computing & Information Technology's Website – August 2, 2008]
Several computing systems were unavailable on Monday morning for approximately one hour, August 25, 2008, due to a database error. Read more.

Blackboard unavailable Sunday morning, 8/24/08 — [Announced on WSU Computing & Information Technology's Website – August 20, 2008]
The Blackboard Team in C&IT will be applied critical updates (service packs). Read more.

Cognos Report Change #5: — [Announced on WSU Computing & Information Technology's Website – August 8, 2008]
Two Financial Management System Purchasing (FPO) reports in Cognos ReportNet have been consolidated into one. Read more.

Masking the Social Security Number in the WSU Operational Data Store — [Announced on WSU Computing & Information Technology's Website – July 30, 2008]
Starting in August, the Social Security Number (SSN) or Tax ID number in WSU's Operational Data Store (ODS) environment will be completely masked in all reporting views. Read more.

Cognos Report Change #4: — [Sent via e-mail to all Banner users from WSU Computing & Information Technology – July 25, 2008]
Five Financial Management System Purchasing (FPO) reports in Cognos ReportNet have been consolidated into two reports. Read more.

Cognos Report Change #3: — [Sent via e-mail to all FMS users from WSU Computing & Information Technology – July 21, 2008]
Three FMS Reports have been consolidated into one report. Read more.

Critical updates applied to Blackboard Academic Suite — [Sent via e-mail to all Blackboard users and announced by Computing & Information Technology on its Website – July 3 and 9, 2008]
Blackboard users asked to check course files. Read more about how updates effect users.

Banner System maintenance, 7/08/08, was successful — [Sent via e-mail to all Banner users and announced by Computing & Information Technology on its Website – July 8, 2008]
Hardware was replaced on a primary database server. Read more.

WSU Imaging & Doc. Management System up and running — [Sent via e-mail to all WSU Imaging & Doc. Management System users – June 23, 2008]
Access is currently available through Web and desktop clients, according to the latest tests. Read more.

Blackboard unavailable Sunday morning, 6/9/08, for database upgrade — [Announced on WSU Computing & Information Technology's Website – June 4, 2008]
Staff in Computing & Information Technology (C & IT) upgraded Oracle database software to guarantee continued data security. Read more.

LISTSERV upgraded to Version 15.5 on 5/18/08 — [Sent via e-mail to list owners from WSU LISTSERV Administrator – May 22, 2008]
LISTSERV supports the creation, management, and control of e-mail discussion groups/communities, newsletters, and announcement lists for the university community. Version 15.5 has a few new features since the release of version 15.0 one year ago. Read more about LISTSERV's new features.

WSU upgrades to Blackboard 8.0: — [WSU Computing & Information Technology Announcment – April 28, 2008]
Developed in close collaboration with day-to-day users of the system, Release 8.0 further improves the performance of the software, makes it easier to use ("fewer clicks"), contains smart grading features for faculty, includes new tools to help learners develop critical thinking skills and increase their engagement, and provides all Blackboard users with new ways to manage and share their digital content on the Web. Read more.

Cognos Report Change #2: — [Sent via e-mail to All Banner Users from WSU Computing & Information Technology – April 22, 2008]
13 FMS Reports are consolidated into two. Read more.

C&IT is upgrading the Operational Data Store (ODS) to version 3.1.1 – March 7-12 — [Sent via e-mail to the WSU Management and All Banner Users from WSU Computing & Information Technology– February 21, 2008]
Wayne State's Operational Data Store (ODS) is being upgraded to version 3.1.1. This upgrade will affect WSU's Cognos and ODBC reporting services from March 7 to 12, and Banner Services for the night of March 7. More about affected services and additional information.

WSU network outages caused system problems — [Sent via e-mail to the University community from WSU Computing & Information Technology– February 13, 2008; notice updated online Feb. 14 and Feb. 19, 2008]
Wayne State experienced multiple network outages on Wednesday, February 13, and Tuesday, February 19. These network outages disrupted access to key WSU computing systems, as well as Internet access for some buildings on campus. Current status.

NEVER e-mail a password or personal information — [Sent via e-mail to the University community from WSU Computing & Information Technology– February 14, 2008]
The C&IT Help Desk has received numerous reports from Wayne State students, faculty, and staff about "spear phishing" attempts: e-mail messages designed to trick the recipient into replying with their password, account number, birth date, or other personal information. The e-mail messages claim to be from the "Wayne Webmail team" or the "Wayne messaging center." Learn more about these fake messages.

Update on intermittent outages for network traffic inbound to WSU's main campus network — [Sent via e-mail to WSU Technical Support Partners Listserv List from Tom Duszynski – February 10, 2008]
Students, faculty and staff outside Wayne State's main campus network have had intermittent difficulties recently accessing most WSU Websites and computing systems using off-campus Internet connections (from services such as Comcast, WideOpenWest, AT&T Yahoo DSL).

Music and video downloads for students - free, legal: from WSU & Ruckus — [Sent via e-mail to current Wayne State students from WSU Computing & Information Technology (C&IT) to WSU Faculty – February 6, 2008]
As a WSU student, you can download free and legal music and video using your "@wayne.edu" e-mail address. RUCKUS is Wayne State's offical media discovery and download service — geared exclusively to the college community.

WSU Pipeline links to be more user friendly — [Sent via e-mail to Wayne State faculty from WSU Computing & Information Technology (C&IT) – January 24, 2008]
Starting February 3, 2008, the resources and services links (in the information channel on the left of each Pipeline tab) are being organized into functional groupings with mouseover menus — on the My Pipeline tab, Faculty tab, and Employee tab.

Cognos Report Change #1 — [Sent via e-mail to all Banner Users from WSU Computing & Information Technology (C&IT) – January 23, 2008]
Wayne State's Cognos Enhancement Team is introducing changes that improve the University's Cognos Reporting Environment. This change is the first of many report enhancements and consolidations that the Computing & Information Technology (C&IT) Business Intelligence and Reporting Team (formerly DAT/Data Access Team) is being directed to implement.

Banner Operational Data Store (ODS) to be upgraded — [Sent via e-mail to all Banner users from WSU Computing & Information Technology (C&IT) – January 10, 2008]
The ODS (Operational Data Store) provides a stable and organized view of data in the Banner System for efficient operational reporting. To ensure ongoing ODS maintenance and support from the software vendor, SunGard Higher Education, Computing & Information Technology (C&IT) is upgrading the ODS software to version 3.1 during the first quarter of 2008.

C&IT Computing Support Services over Holiday Break — [Sent via e-mail from WSU Computing & Information Technology (C&IT) – December 17, 2007]
Available support services provided by WSU Computing & Information Technology (C&IT) from Tuesday, December 25, through Tuesday, January 1, 2008:
services for students
services for staff
services for faculty

Buy software at 60-85% off retail prices…and own it outright! — [For WSU faculty and staff from WSU Computing & Information Technology (C&IT) – November 29, 2007]
WSU faculty and staff: Now you can buy the same great software you use at work for personal use, and at an extreme discount—directly from the WSU Software Clearinghouse!

Don't send your password or personal info via e-mail to anyone! — [Sent via e-mail to WSU students, faculty, and staff from WSU Computing & Information Technology (C&IT) – November 27, 2007]
Overnight there was a phishing attempt asking some of you for your password. Never reply to an e-mail message requesting a password or personal/financial information no matter how legitimate the message may seem.

C&IT Computing Support Services over Thanksgiving — [Sent via e-mail from WSU Computing & Information Technology (C&IT) – November 15, 2007]
Available support services provided by WSU Computing & Information Technology (C&IT) from Thursday, November 22, through Sunday, November 25, 2007:
services for students
services for faculty and staff

WSU E-mail update — [From WSU Computing & Information Technology (C&IT) – November 7, 2007]
If you are concerned about e-mail sent between Oct. 27 and Nov. 2, resend your message.

Is your campus address & phone current for 2008 Directory? — [Sent by e-mail to WSU employees from WSU Computing & Information Technology – November 6, 2007]
Your help is needed in preparing an accurate 2008 "WSU Faculty and Staff Directory." For C&IT Computing & Network Services to distribute a printed directory in early January 2008, all changes to content need to be completed by Monday, November 26, 2007.

E-mail problems for wayne.edu servers (update 2) — [From WSU Computing & Information Technology (C&IT) – November 2, 2007 at 12:10 p.m.]
WSU E-Mail (wayne.edu) is now flowing fine in both directions. This ends the reports on the e-mail situation.

E-mail problems for wayne.edu servers (update) — [From WSU Computing & Information Technology (C&IT) – November 2, 2007]
E-Mail between wayne.edu and rr.com (rr.com = RoadRunner, a service of BrightHouse Networks) is now flowing in both directions.

E-mail problems for wayne.edu servers— [From WSU Computing & Information Technology (C&IT) – November 1, 2007]
A flurry of blacklisting activity this week has created a problem that is impacting specific e-mail routes to/from wayne.edu.

WSU E-mail delivery time back to normal — [From WSU Computing & Information Technology (C&IT) – October 31, 2007]
Wayne State E-Mail delivery time is back to normal, and problems with MS Outlook duplicate messages should stop now.

WSU E-mail delivery running very slowly — [From WSU Computing & Information Technology (C&IT) – October 30, 2007]
Wayne State E-Mail is currently running very slowly, resulting in slower than normal delivery of messages.

Update on Webmail, Pipeline, and Class Schedule slowdowns — [From WSU Computing & Information Technology (C&IT) – October 26, 2007]
Computing & Information Technology (C&IT) staff made changes, and there have NOT been any instances of slowdowns since Thursday, October 18.

Appworx change Sunday, October 28, may affect you — [From WSU Computing & Information Technology (C&IT) – October 24, 2007]
In a continuing effort to improve the performance of Wayne State systems, Computing & Information Technology (C&IT) plans to remove Appworx from the Global File System on BanPdbs and define it under the Local File System on BanPdbs.

Wireless Internet Access — [From WSU Computing & Information Technology (C&IT) – October 24, 2007]
New security certificate for WSU wireless Internet access installed today.

Wireless Internet Access — [From WSU Computing & Information Technology (C&IT) – October 23, 2007]
Problems with access at the Undergraduate Library. Warning when connected — please by assured our site is safe and secure.

Update on Webmail, Pipeline, and Class Schedule slowdowns — [From WSU Computing & Information Technology (C&IT) – October 18, 2007]
Computing & Information Technology (C&IT) staff made a change yesterday, and the log-in slowdown was not observed in the 9 to 11 p.m. timeframe last night. However, there was a slowdown between 6:30 and 7:30 p.m. We will continue to observe performance to confirm that we have addressed all problems.

Webmail, Pipeline, and Class Schedule slowdown evenings between 9 and 11 p.m. — [From WSU Computing & Information Technology (C&IT) – October 17, 2007]
You may have noticed slow response time or an inability to log on to WSU Pipeline (pipeline.wayne.edu), WSU Webmail (webmail.wayne.edu), or the Class Schedule (classschedule.wayne.edu) between the hours of 9 and 11 p.m. C&IT staff is aware of and are investigating the problem.

Will my computer be affected by the Daylight Saving Time change this fall? — [From WSU Computing & Information Technology (C&IT) – October 17, 2007]
For most of the United States and Canada, Daylight Saving Time (DST) will end one week later on November 4, 2007. Although electronic devices set to change time according to the the old DST schedule could be affected, this is not a concern in most cases because the DST patch was applied to most systems in March.

WSU Pipeline will be unavailable Sunday morning, Oct. 21, from midnight to 8 a.m. — [Sent via e-mail from WSU Computing & Information Technology (C&IT) – October 16, 2007]
Pipeline will be unavailable so staff from Wayne State Computing & Information Technology (C&IT) can install a maintenance patch. The process will begin at midnight (12 a.m.) on Sunday, October 21, and be completed by 8 a.m. Read about features and services affected.

Blackboard now available, Sunday, September 23, 11:30 a.m. — [From WSU Computing & Information Technology (C&IT) – September 23, 2007]
The upgrades in the University's Computing Center are complete, and Blackboard Academic Suite is now available for your use.

Key WSU Systems now available, Sunday, September 23, 8 a.m. — [From WSU Computing & Information Technology Division (C&IT) – September 23, 2007]
The electrical system upgrade in the university's Computing Center was successful, and the following computing systems are now available for your use...

Key WSU Systems will be unavailable late Saturday night, Sept. 22, to early Sunday morning, Sept. 23 — [From Tom Duszynski, WSU Computing & Information Technology (C&IT) – Revised September 19, 2007]
Wayne State Computing & Information Technology (C&IT) is installing an additional Uninterruptible Power Supply (UPS) system in the University's Computing Center. Because of the sensitive nature of this electrical upgrade, some computing systems will be shut down as a precautionary measure. Learm more about times and which systems will be unavailable...

Blackboard unavailable Sunday morning, September 16 for maintenance — Sent to faculty and academic staffs via e-mail from Computing & Information Technology – September 13, 2007
Blackboard, which includes course management tools, the Content Collection, and Organizations, will be unavailable during C&IT's regular maintenance period on Sunday, September 16, between 2 a.m. and 8 a.m. More about Blackboard unavailability...

Blackboard unavailable Sunday morning, September 16 for maintenance — Sent to current students via e-mail from Computing & Information Technology – September 13, 2007
Blackboard will be unavailable during C&IT's regular maintenance period on Sunday, September 16, between 2 a.m. and 8 a.m., More about Blackboard unavailability...

Blackboard unavailable daily, 5–6 a.m., September 12–26, for maintenance —Posted online from Computing & Information Technology – September 12, 2007
Blackboard unavailable daily, 5–6 a.m., September. 12–26, for maintenance required to avoid performance issues during this very busy time of the year.

2007 Survey – WSU Information Technology Services — E-mail to current students, faculty, and staff from Joe Sawasky, Chief Information Officer and Associate Vice President, WSU Computing & Information Technology - September 5, 2007
Computing and Information Technology (C&IT) at Wayne State University is seeking your opinions on a number of the information technology services available at WSU. Results of the survey will be used in an ongoing strategic planning process.

Campus network problems, Tuesday, September 4 — From WSU Computing & Information Technology – September 5, 2007
There were some problems with Wayne State's campus network on Tuesday morning, September 4. The network problems were resolved at 11:15 a.m.

Campus network problems, Thursday, August 30 — From WSU Computing & Information Technology – August 31, 2007
There were some problems with Wayne State's campus network on Thursday evening, August 30. The network problems were resolved at 11:50 p.m.

Blackboard service interruption August 30 — From WSU Computing & Information Technology – August 31, 2007
The Blackboard system was temporarily unavailable on Thursday morning, August 30, due to a network problem.

WSU community can get emergency alerts by cell, e-mail, or IM — from WSU Computing & Information Technology – August 27, 2007
A new Broadcast Message Service at Wayne State launched August 1, 2007, delivers emergency alerts and other significant messages to students, faculty and staff. More about the emergency alert service.

Using e-mail discussion groups is easier with latest LISTSERV — From WSU Computing & Information Technology – August 27, 2007
WSU faculty, staff, and student organizations can set up, use, and manage e-mail discussion groups/communities, newsletters, and announcement lists using the LISTSERV system. The June 24, 2007, LISTSERV upgrade to Version 15.0 brought a number of enhancements that improve performance.

WSU's Internet access back to normal — From WSU Computing & Information Technology – August 17, 2007
"As of 8:20 PM, EST, Thursday, August 16,2007, the Merit backbone network alerts have cleared and network services have started to return to normal operations."

WSU's Internet access disrupted — From WSU Computing & Information Technology – last update August 16, 2007, 3:35 p.m.
Wayne State's Internet access was unavailable from 10:32 p.m. Wednesday to 6:30 a.m. Thursday due to a network problem outside of WSU, and again later today. Our ISP is currently working on the problem..

Blackboard service interruption August 14 — From WSU Computing & Information Technology – August 14, 2007
After a brief interruption this morning around 11 a.m. due to a network failure, Blackboard is again available.

Get WSU messages by cell, e-mail or IM — E-mail to all students, faculty, and staff from Joe Sawasky, Chief Information Officer and Associate Vice President, WSU Computing & Information Technology – July 30, 2007
On August 1, Wayne State will launch a convenient service to deliver emergency alerts and other significant messages to students, faculty and staff. Through the Broadcast Messaging Service, you can choose how you want to receive messages. Read the e-mail message.

Laptop/Notebook computer battery recall information — From Computing & Information Technology – Updated July 24, 2007
In August and September 2006 several computer manufacturers announced battery recall and exchange programs of lithium-ion batteries for their laptop/notebook computers. The batteries in question suffer from a defect that can potentially cause them to overheat and even catch on fire. To make it easier for you to get the information you need about the battery in your laptop/notebook computer, we have put all battery recall info in one place.

WSU E-mail slowdown of July 18, 2007 resolved — July 19, 2007
C&IT staff have resolved the problems that caused the slowdown of WSU E-mail from Tuesday afternoon, July 17, until the morning of Thursday, July 19. Additional information about the WSU E-mail slowdown.

Update on WSU E-mail slowdown — July 18, 2007, 2 p.m.
C&IT staff have blocked the flood of outside junk mail to the university's central e-mail servers and are monitoring the WSU E-mail System to avert renewed attacks on it. Update on status of WSU E-mail slowdown.

ODS/Cognos Reporting Environment – Status — E-mail from Computing & Information Technology – Updated July 5, 2007
Payroll historical data for all calendar years has been loaded and is now available for reporting. Status history...

FREE Music and Video Downloads for WSU Students — E-mail from Computing & Information Technology to WSU students – June 26, 2007
Wayne State students now can sign up for free and legal music and video downloads. More about the service...

Incompatibilities when saving MS Office 2007 files — E-mail from Computing & Information Technology – June 22, 2007
Microsoft Office 2007 for Windows is a significant departure from earlier versions of Microsoft Office. One of the most noticeable changes is the application's different look and feel. A not-so-obvious change is that Office 2007 saves files in a format that is incompatible with earlier versions of Office for Windows and the Macintosh Office application. How this could affect you...

LISTSERV unavailable Sunday morning, June 24, for system upgrade — E-mail from Computing & Information Technology – June 18, 2007
The LISTSERV system will be unavailable during part of C&IT's regular maintenance window on Sunday, June 24, between 7 and 8 a.m., for an upgrade to Version 15.0. Details on the upgrade...

Laptop/Notebook computer battery recall information — From Computing & Information Technology – Updated May 22, 2007
In August and September 2006 several computer manufacturers announced battery recall and exchange programs of lithium-ion batteries for their laptop/notebook computers. In April 2007, Acer America Corporation ("Acer") announced an additional recall affecting batteries used in certain Acer notebook computers. The batteries in question suffer from a defect that can potentially cause them to overheat and even catch on fire. To make it easier for you to get the information you need about the battery in your laptop/notebook computer, we have put it all in one place. Details...

Blackboard unavailable Sunday morning, May 20, for system upgrade — Sent to faculty and academic staffs via e-mail from Computing & Information Technology – May 16, 2007
The Blackboard Academic Suite, which includes course management tools, the Content Collection, and e-Portfolios, will be unavailable during an extension of C&IT's regular maintenance window on Sunday, May 20, between 2 a.m. and 10 a.m., for an upgrade to Release 7.2. Details...

Blackboard unavailable Sunday morning, May 20, for system upgrade — Sent to current students via e-mail from Computing & Information Technology – May 16, 2007
The Blackboard course system will be unavailable during an extension of C&IT's regular maintenance window on Sunday, May 20, between 2 a.m. and 10 a.m., for an upgrade to Release 7.2. Details...

Free Music and Video Downloads — Sent to current students via e-mail from Computing & Information Technology – May 10, 2007
Wayne State students can sign up for free and legal music and video downloads from the Ruckus Network. The free, basic service allows you to download unlimited digital songs, feature movies, music videos, and many current and classic television series for personal use on a Windows computer. Details...

Using Blackboard with new Microsoft software — Sent via e-mail from Computing & Information Technology – April 27, 2007
If you have or are considering an upgrade to your Microsoft Windows operating system, your Web browser, or your Microsoft Office software, please be aware of the following. Details...

Laptop/Notebook computer battery recall information — From Computing & Information Technology – Updated April 27, 2007
See latest update...

New Microsoft Software and WSU's Blackboard System —Sent via e-mail to WSU Computer Technical Support Discussion List from Tom Duszynski, Director, C&IT Customer Services – April 2, 2007
This is a followup to the last week's email message about use of Vista, Office 2007, and Internet Explorer 7. This time the focus is on use of the new Microsoft products with WSU's Blackboard system. Details...

New Microsoft Software and WSU's Administrative Systems — Sent via e-mail to WSU Computer Technical Support Discussion List from Tom Duszynski, Director, C&IT Customer Services – March 28, 2007
As you have no doubt heard, Microsoft recently upgraded their flagship products: Windows, Office, and Internet Explorer. Those of you who participate in the WSU Microsoft Campus Agreement may already have Office 2007, and are anxious to start testing Windows Vista for use within your school, college, or division. Please exercise caution when considering installation of these programs, especially on desktop computers that faculty or staff members use to access Banner or Cognos ReportNet (E-Reports). Details...

Internet service, cellular providers to be on campus — Sent via e-mail from Computing & Information Technology – March 23, 2007
Are you getting the best deal for your Internet, phone, and TV services? Do you need an alternate Internet Service Provider before WSU Dial-in Service ends on July 2, 2007? Come to the Communications Services Fair on Wayne State's campus Thursday, April 5. Details...

March 25 maintenance on WSU E-mail to temporarily affect some incoming mail — From Computing & Information Technology – March 23, 2007
This Sunday, March 25, C&IT staff will perform maintenance on the WSU E-mail System between 2 and 2:30 a.m. During this time, mail sent to an E-mail Name address (e.g., jdoe@wayne.edu) will be returned to the sender as undeliverable. If you do not use an E-mail Name, this will not affect you in any way. Details...

Reminder - this weekend's daylight saving time change may affect your computer — From Computing & Information Technology – Sent March 6 with reminder March 9, 2007
This is a reminder that Daylight Saving Time (DST) for most of the United States and Canada begins three weeks early this year on Sunday, March 11, 2007. Read about how it may affect you. Details...

Laptop/Notebook computer battery recall information — From Computing & Information Technology – Updated March 2, 2007
See latest update...

WCA Live! Radio Show Discussed Innovative Broadband Educational Services — From WSU Computing & Information Technology Division –February 23, 2007 and updated March 1. 2007
Novel advanced wireless services delivered over the only U.S.-licensed frequencies allocated to educators was the topic of a radio Webcast produced by the Wireless Communications Association International (WCA) and My Technology Lawyer Radio on February 23, 2007. This show and other past shows are available at the listeners’ convenience. Details...

End of WSU Dial-in Internet Service — Your help is needed! — E-mail sent to WSU faculty from WSU Computing & Information Technology Division –February 23, 2007
Recently the university announced the ending of free dial-in Internet service for students, faculty, and staff on July 2, 2007. As you interact regularly with WSU students, we wanted to make sure that you are aware of this change. Those who are new to Wayne State or those who have been using free WSU Dial-in up to now will need to find an Internet service provider that meets their needs (for both speed and cost) and is available in the geographical location where they reside. Details...

WCA Live! Radio Show to Discuss Innovative Broadband Educational Services — From WSU Computing & Information Technology Division –February 23, 2007
Novel advanced wireless services delivered over the only U.S.-licensed frequencies allocated to educators is the topic of a radio Webcast produced by the Wireless Communications Association International (WCA) and My Technology Lawyer Radio. Past shows are available at the listeners’ convenience. Details...

WSU Dial-in Services to End Summer 2007 — From WSU Computing & Information Technology Division –February 14, 2007
Free dial-in Internet service will end at Wayne State on July 2, 2007. WSU students, faculty, and staff who currently use WSU dial-in to access the Internet from home are advised to start searching now for an alternative Internet service provider. Details...

Blackboard 7.1 upgrade complete; system is available — Sent via e-mail to Wayne State students and faculty from WSU Computing & Information Technology Division – December 29, 2006
Computing & Information Technology (C&IT) has successfully completed the upgrade to Blackboard Release 7.1. Look for new features and tools in Discussion Boards, Assessment, the Gradebook, and E-mail. New languages also are available. Details...

C&IT Support Services over the Holiday Closure — Sent via e-mail to Wayne State students, faculty, and staff from WSU Computing & Information Technology Help Desk – December 21, 2006
The holiday season is fast approaching, and most of the university is closed between December 23, 2006 and January 1, 2007. The staff of the C&IT Help Desk recognizes some students, faculty, and staff may need computing support during this time, so take a moment to review our service availability during the next two weeks. Details...

Protect your computer from recent worm outbreaks — Sent via e-mail to Wayne State students, faculty, and staff from WSU Computing & Information Technology Help Desk – December 15, 2006
During this past week many Windows-based computers at Wayne State have been hit by two different computer worms: One scans for vulnerable versions of Symantec AntiVirus software, the other scans for various vulnerabilities in Windows computers. Details...

Blackboard to be unavailable Dec. 26-28 for system upgrade — Sent via e-mail to current students, faculty, and academic staff from WSU Computing & Information Technology Division – December 8 or 11, 2006
Blackboard will be unavailable for three days during the 2006 Holiday Break — from 4:00 A.M. Tuesday, December 26, to 11:59 P.M. Thursday, December 28.
Details for current students...
Details for faculty and academic staff...

Pulling a Needle Out of a Haystack and the Waning of Obscurity: Google Book Search in a Nutshell — E-mail posted by David Fleig, WSU Computing & Information Technology Division – November 17, 2006
Jack Bernard of The University of Michigan will talk about what a Google Book Search is and how it works, and how Google and U-M are able to engage in this ground-breaking endeavor on Friday, December 1, 2006, 11 a.m. - 12:30 p.m., in the Bernath Auditorium, Adamany Undergraduate Library. Details...

Laptop/Notebook computer battery recall information — From Computing & Information Technology – October 6, 2006 and updated October 26, 2006
See latest update...

Blackboard now available— E-mail from Computing & Information Technology – September 23, 2006
The Blackboard hardware migration has been completed ahead of schedule and was successful. The system is available for your use as of 9:30 p.m. on Saturday, September 23, 2006. Details...

Blackboard unavailable September 23-24, 2006 — E-mail from Lynne Standley, Director, Education Technology Services, Computing & Information Technology – September 15 & 19, 2006
Blackboard will be unavailable beginning noon on Saturday, September 23, through noon on Sunday, September 24, in order to move the system to new hardware. Details...

Take a 5-minute survey of our Website — From -Computing & Information Technology Help Desk – September 8, 2006
Help us help you with your computing needs at Wayne State. Please take a 5-minute survey about your experiences with the C&IT Website and give us your valuable feedback. Your opinion counts! Details...

Announcing the 2006 TLTR Conference — From Geoffrey Nathan, Computing & Information Technology – September 8, 2006
Exploring e-Portfolios: A Dynamic Tool for Teaching & Learning
Friday, September 22, 2006, from 9 a.m. to 3 p.m. at McGregor Conference Center. Details...

New Quick Start Guides for Faculty Now Online — Sent via e-mail from Lynne Standley, Director, Education Technology Services, WSU Computing & Information Technology Division – September 1, 2006
The popular Quick Start Guide for Faculty has been updated and turned into a series of basic instruction guides to get you up and running with Blackboard, Pipeline, and your AccessID/E-mail. You will also find instructions for more advanced Blackboard features such as the Syllabus Builder and Blackboard Gradebook. Details...

Pipeline / Banner 7 system upgrade report — From -Computing & Information Technology – Last update September 1, 2006
C&IT completed a major upgrade to the Banner system on August 2, 2006 and afterwards there were intermittent system problems. Symptoms ranged from slow response time to the inability to log on to Banner. Archive of news...

Important Apple Laptop Battery Recall Information — Sent via e-mail from WSU Computing & Information Technology Division – August 29, 2006
See latest update...

Get wireless Internet access for your campus guests — From WSU Computing & Information Technology Division – August 28, 2006
Temporary wireless Internet access is now available for guests and visitors to the Wayne State University main and medical campuses. Any WSU employee can sponsor conference attendees, speakers and other campus guests so they can connect a laptop computer, Pocket PC or Palm OS-based PDA with wireless capability in the 20 buildings currently covered by the university's wireless@wayne network. Details...

Blackboard UPGRADE for Aug. 22–24 POSTPONED — Sent via e-mail from Patrick J. Gossman, Ph.D., Deputy Chief Information Officer, WSU Computing & Information Technology Division – August 21, 2006
The Blackboard hardware upgrade scheduled for August 22-24, 2006 has been put on hold. Details...

Important Dell Laptop Battery Recall Information — Sent via e-mail from WSU Computing & Information Technology Division – August 17, 2006
See latest update...

Blackboard to be unavailable August 22-24, 2006 — E-mail from Lynne Standley, Director, Education Technology Services, Computing & Information Technology, and Co-Director, WSU Technology Resource Center – August 17, 2006
Blackboard will be unavailable beginning 12:00 a.m. early Tuesday morning, August 22, 2006, through 11:59 p.m. on Thursday, August 24, in order to move the system to new hardware. Details...

Pipeline / Banner 7 system upgrade report — from WSU Computing & Information Technology – August 17, 2006
C&IT completed a major upgrade to the Banner system on August 2, 2006. Afterwards there were intermittent system problems ranging from slow response time to the inability to log on. Pipeline and Banner 7 have been up and running reliably since approximately 5 p.m. Saturday, August 5. C&IT staff continues to monitor the situation closely. Details...

Information about WSU Pipeline/Banner System Problems — e-mail from WSU Computing & Information Technology – August 3, 2006
Several Wayne State computer systems have been experiencing intermittent problems such as slow response time to inability to log on. If you are using Pipeline, Banner, or Class Schedule, limit your activity to one session and log off as soon as possible to conserve system resources. Details...

Banner 7 Up and current Cognos Status — e-mail from WSU Computing & Information Technology – August 2, 2006
We are happy to announce that Banner 7 has been installed and is now running. You can reach Banner as you normally would and use the same ID and password as you did before July 28. Details...

Accessing Banner Data from 7/28 – 8/1 and Preparing for Banner 7 — e-mail from WSU Computing & Information Technology – July 27, 2006
Computing & Information Technology (C&IT) is upgrading WSU's Banner suite of software to Banner 7. The Banner upgrade process will start at midnight (12:01 am) Friday, July 28 and and will be completed by 7:00 am on Wednesday, August 2. Details...

REMINDER: Availability notice for Banner during July 28, 2006 weekend — e-mail from WSU Computing & Information Technology – July 24, 2006
We will be unable to process changes in the Banner system from Friday, July 28, to 7:00 a.m. Wednesday, August 2, because the system is being updated. Details...

Symantec AntiVirus Security Vulnerablility — e-mail from WSU Computing & Information Technology – July 17, 2006
Recently, Symantec announced a security vulnerability in Symantec AntiVirus versions 10.x for Windows that would allow an attacker (hacker) to use your computer to run harmful programs. No known viruses are yet taking advantage of this weakness, but that could change tomorrow. So, take action today and protect your computer. Details...

Availability notice for Banner during July 28, 2006 weekend — e-mail from WSU Computing & Information Technology – July 11, 2006
We will be unable to process changes in the Banner system from Friday, July 28, to 7:00 a.m. Wednesday, August 2, because the system is being updated. Details...

Passwords are Like Underwear — Change Yours Daily — e-mail from WSU Computing & Information Technology – June 26, 2006
An old joke from those in the computer security field, and perhaps a little exaggerated, but it does contain a germ of truth. We're not suggesting you change your passwords every day, but it's good security practice to change your passwords at least once every six months. When you do this, you need to choose a good password. Details...

Dealing with the increase in spam - posted 10-May 2006 by C&IT Help Desk
Over the past few weeks, many WSU E-mail accounts have been receiving an increased amount of spam (or junk e-mail messages). While Computing & Information Technology (C&IT) staff are working to address the causes of the increase, you can take some steps to block the junk e-mail reaching your inbox. Details...

Need help with computing at Wayne State? - posted 27-April 2006 by C&IT
WSU's Division of Computing & Information Technology (C&IT) offers a number of online and print resources to help Wayne State students, faculty and staff with computing needs. Details...

Introducing the Blackboard Content System – E-mail from Lynne Standley, Director, Education Technology Services, Computing & Information Technology, and Co-Director, WSU Technology Resource Center – April 20, 2006
New this fall, the Blackboard Content System will expand your ability to teach, write, collaborate and share. By placing your content (audio, video, graphics, or text) in a secure, personal storage area under the Content Collection tab in Blackboard, you will be able to access it from anywhere in the world, anytime. More Bb Content System features...

Sun 2006 US Education Matching Grant Program – from WSU Computing & Information Technology – March 13, 2006
Sun Microsystems and Authorized Sun Education partners are offering an opportunity for the Wayne State academic and research community to purchase equipment at deep discounts of 50% off list price on selected products. More...

Issues in Internet Law & Policy: IT Policy, Info Security, CALEA – E-mail from Geoffrey S. Nathan, Faculty Liaison, Computing & Information Technology, and Associate Professor of English – February 13, 2006
Tracy Mitrano, Director of Cornell's IT Policy Program, and chair of EDUCAUSE's Institute for Computer Policy and Law will be speaking on the debate over monitoring university networks for content, the copyright and national securities concerns that inform the debate, and contemporary regulatory efforts to include data networking in the Communications Assistance for Law Enforcement Act (CALEA). More info...

Some WSU services not available Sunday morning, February 12 – From Computing & Information Technology – February 9, 2006
Computing & Information Technology (C&IT) will upgrade the Wayne State Directory system this Sunday, February 12. In order to cause minimal disruption, the upgrade is planned during the scheduled C&IT maintenance period between 2 a.m. and 8 a.m. The following services will not be available More info...

Current Issues in Internet Law and Policy – From Computing & Information Technology – February 9, 2006
Specialist from Cornell University and EDUCAUSE to speak at WSU on Feb. 23, sponsored by C&IT, Political Science, and Law School. More info...

Important: New e-mail worm coming – update your antivirus software – E-mail message from Computing & Information Technology Help Desk – January 30, 2006
Blackmal.E, a new Windows worm (which is like a virus), was discovered on January 20. It spreads as an e-mail attachment and will activate on February 3 and on the third day of every month thereafter. More info...

W32.Blackmal.E@mm Worm – From Computing & Information Technology – January 30, 2006
A computer worm known as Blackmal.E was discovered on January 20, 2006. It is possible that you may already have this worm on your computer and not know it because its destructive capabilities are dormant until the third of every month starting February 3, 2006. Therefore, it is imperative that you have antivirus software installed on your computer, update your virus definitions immediately, and then scan your hard drive. More info...

Windows Metafile (WMF) vulnerability – From Computing & Information Technology – January 5, 2006
As you may have already heard, a Microsoft Windows vulnerability has been disclosed that potentially can exploit your computer. To help protect you from receiving these types of files in e-mail attachments, C&IT is removing all ".wmf" attachments from e–mail that comes into the WSU E-mail System until January 10, which was Microsoft's original release date for the security patch to fix this issue. More info...

Announcement of university-wide subscription to Gartner IT research – E-mail message sent to Wayne State University staff from The Computing & Information Technology Help Desk – December 22, 2005
Wayne State University has a subscription with Gartner Inc. for university-wide access to the Gartner.com Web portal. This online research service is provided through a joint partnership between Computing & Information Technology and the University Library System. More info...

Blackboard is available as of Wed. morning, Dec. 21 – E-mail message sent to Wayne State University faculty from The Blackboard Support Group, Education Technology Services, Computing & Information Technology – December 21, 2005
Students and faculty were unable to log in and access Blackboard from Tuesday, December 20, 2005 at approximately 11:45 p.m. until Wednesday morning, December 21, at 9:30 a.m. We ask that instructors be lenient with students who may have been relying on the system to complete work for their course between these hours. More info...

C&IT Help Desk holiday hours – From Computing & Information Technology – December 19, 2005
Most of the university will be closed between December 24, 2005 and January 2, 2006. The staff of the C&IT Help Desk recognizes some students, faculty, and staff may need computing support during this time, so take a moment to review the computing support services available during the next two weeks. More info...

Blackboard support during holiday – From Computing & Information Technology – December 19, 2005
Most of the university will be closed between December 24, 2005 and January 2, 2006. Instructor support for Blackboard will be available on a limited basis during that time. More info...

University-wide subscription to Gartner IT research now available – From Computing & Information Technology – December 12, 2005
Wayne State University has established a subscription with Gartner Inc. for university-wide access to the Gartner.com Web portal. This online research service is provided through a joint partnership between Computing & Information Technology and the University Library System. More info...

Lock the door: Strengthen your password – From John S. Camp, Chief Information Officer, Wayne State University – October 27, 2005
Your password is what locks the door to all of your electronic information (personal data, professional records, scholarly research…). Just as you wouldn't leave the door to your house unlocked, or use a lock that even an amateur could pick with a pocketknife, don't use an easy-to-guess password. Some time soon, Wayne State University will be asking all students, faculty, and staff to create strong passwords for logging in to Wayne State resources such as WSU Pipeline and Blackboard. Get ahead of the curve by creating a more secure password now. More info...

Banner/Banner Imaging Upgrade: Sunday, Oct. 30 – From Computing & Information Technology Help Desk – October 25, 2005
This Sunday, October 30, C&IT will upgrade the Banner and Banner Imaging software. Banner systems will be unavailable from 2 a.m. to 2 p.m. All Banner services are scheduled to resume at 2 p.m. Sunday. Please keep in mind that whenever Banner is unavailable, the self-service functions inside WSU Pipeline (ex. Register for Classes, View Pay Stub, etc.) and Check Your Admission Status also are NOT available. More info...

Increase in Phishing and Spam – From Computing & Information Technology Help Desk – September 22, 2005
Recently, an increase in phishing (attempts to trick you into releasing financial information) and spam (unsolicited commercial e-mail) has targeted some of us at Wayne State. More info...

Technology Resource Center opens, brings support to faculty and instructors in one comfortable, convenient place – From Computing & Information Technology – September 20, 2005 – by Jamie Beckwith and Mary Jean Fitzgibbons
After extensive renovations in Wayne State's Purdy/Kresge Library, the Technology Resource Center (TRC) opened for fall semester 2005. Established by Provost Nancy Barrett, the TRC is designed to help faculty, graduate students, academic support staff and instructional designers effectively use technology in support of learner-centered instruction. More info...

Important Notice for Eudora Users – Sent via e-mail from Patrick Gossman, Director, Academic Technologies and Customer Services, Computing & Information Technology – September 1, 2005
Computing & Information Technology (C&IT) has paid for a campus-wide license for the Eudora e-mail client for several years, and this was a good thing when options were limited. We will not be renewing this license when it expires on September 15th. This does NOT mean that Eudora is going away. Details...

Important Blackboard Information for Fall 2005 Faculty – Sent via e-mail from the Computing & Information Technology Blackboard Support Team – August 29, 2005
Welcome back to WSU for another exciting semester! There is a lot new in Blackboard. Read all about it.

Technology Resource Center to open, bring support to faculty and instructors in one comfortable, convenient place – From Computing & Information Technology – August 26, 2005 – by Jamie Beckwith
After extensive renovations in Wayne State's Purdy/Kresge Library, the Technology Resource Center (TRC) is opening for fall term 2005. Established by Provost Nancy Barrett, the TRC is designed to help faculty, graduate students, academic support staff and instructional designers effectively use technology in support of learner-centered instruction. More info...

Real time availability of computing systems is a click away – From Life@Wayne – August 11, 2005 – by Jamie Beckwith
When you can't access a WSU computing system, or it doesn't seem to be working correctly, what do you do? You now can check a new tool that's on the C&IT Web site. It displays the real-time status of four university computing systems: the Banner System, Blackboard Learning System, Class Schedule and WSU Pipeline. More info...

Issues with Computing Services (7/9-7/10) – From WSU Computing & Information Technology Division – July 11, 2005
Computing & Information Technology (C&IT) staff members were working on the issues with computing services throughout the entire weekend. More info...

New Progress Report highlights WSU IT accomplishments – Sent via e-mail from WSU Computing & Information Technology Division – June 9, 2005
Information Technology@Wayne State: A Progress Report is now available for your review. This progress report highlights accomplishments at WSU in using information technology (IT), work that is underway or still must be done, and the most pressing issues associated with information technology in higher education. More info...

Fake Suspension E-mail – Sent via e-mail from WSU Computing & Information Technology Division – June 3, 2005
Recently, there has been an outbreak of the "Mytob" virus, which sends an e-mail message telling the recipient that his or her account has been suspended due to a site policy violation. The message may look like it is coming from a computing-related e-mail address (such as "support@wayne.edu"), but it is not. More info...

WSU network repair June 5 at 2 a.m. – Sent via e-mail from WSU Computing & Information Technology Division – June 2, 2005
On Sunday June 5, Computing & Information Technology (C&IT) will be repairing the network that serves the University's computing center. This repair work is scheduled for 2 a.m. to 8 a.m., and will interrupt access to several key WSU systems. More...

WSU network status – Sent via e-mail from WSU Computing & Information Technology Division – May 17, 2005
As of 12:30 p.m. yesterday (5/16/2005) the network outages were stopped once Computing & Information Technology (C&IT) employees found the faulty hardware and were able to replace it. More...

Current network and IT service outages – Sent via e-mail from WSU Computing & Information Technology Division – May 16, 2005
Beginning late Friday night the network that services the major WSU systems (WSU Pipeline, Blackboard, WebMail, Banner) began experiencing problems. C&IT employees have been working most of the past weekend and into today to isolate the problems. We will send another announcement once all of the services are restored. More...

FileMaker Presentation at WSU May 18 – Sent via e-mail from WSU Computing & Information Technology, Software Clearinghouse – May 10, 2005
Please join us for a FileMaker presentation on Wednesday, May 18 at 1:30 p.m. at the Welcome Center Auditorium. A FileMaker representative will be at Wayne State to demonstrate how to maximize your use of this powerful database software. More...

Frustrated with your PC's performance? The C&IT PC Clinic can help! – Sent via e-mail to Wayne State Students from WSU Computing & Information Technology, Help Desk and PC Clinic – May 9, 2005
Does your home computer crash frequently, run slowly? The C&IT PC Clinic can help! We diagnose and fix problems with personally-owned PCs—and Macs too! The service is available to all WSU students, faculty and staff. More...

Secure access to Banner and E-Reports now available from home – sent via email to Wayne State staff from WSU Computing & Information Technology Division – May 2, 2005
Many employees who use the Banner Systems and E-Reports have indicated the need to access these systems from home. C&IT has met this need by providing employees (including graduate assistants) with a Virtual Private Network (VPN)—a secure and simple method for accessing WSU computing resources normally restricted for on-campus use. More...

Get a free Internet Toolkit CD while supplies last – sent via email from WSU Computing & Information Technology Help Desk – April 29, 2005
FREE software for virus protection, email, and more. Find all this on WSU's 2005 Internet Toolkit CD-ROM. More...

Update: WSU Online System Availability (4/8/05 –4/11/05) – sent via email from WSU Computing & Information Technology Division – April 7, 2005
There is a correction from the previous email on this topic: WSU Pipeline and E-Reports will also be affected by the administrative systems (Banner) upgrade scheduled for this weekend. More...

Removal of old Blackboard Courses (4/11/05) – sent via email from WSU Computing & Information Technology Help Desk – April 7, 2005
In response to student requests, old Blackboard courses from before Winter 2005 will be removed on Monday, April 11, 2005. In future semesters old classes will be made unavailable early in the semester. You will not have to deal with more than two semesters worth of classes again. More...

Sun 2005 US Education Matching Grant Program – from WSU Computing & Information Technology – April 7, 2005
Sun Microsystems and Authorized Sun Education partners are offering an opportunity for the Wayne State academic and research community to purchase equipment at deep discounts of 50% off list price on selected products. More...

Important information for instructors who use Blackboard: Student view of old courses – sent via email from WSU Computing & Information Technology, Education Technology Services – April 4, 2005
On Monday, April 11, 2005 old courses from Fall 2004 and before will be removed from STUDENT VIEW. These course sites will be marked "unavailable", which means the students can't see them but faculty still can. (Note: School of Medicine, Pharmacy, training courses, and other sites that aren't semester driven will NOT be affected by this activity). More...

WSU Online System Availability (4/8/05 –4/11/05) – from WSU Computing & Information Technology Division – March 31, 2005
Computing & Information Technology (C&IT) will be upgrading the Wayne State administrative systems (Banner) beginning at 5 p.m. Friday, April 8, 2005, and continuing until 7 a.m. Monday, April 11. Availability of WSU online services from 5 p.m. April 8 until 7 a.m. April 11.

Safe Computing Principles to help you keep your computer trouble-free – from WSU Computing & Information Technology Division – March 22, 2005
Connecting your home computer to the Internet is both a blessing and a curse. The good part is that you get access to almost limitless information and resources. The bad part is that your home computer becomes an attractive target for all sorts of online mischief. More...

Banner upgrade scheduled for April 8 –10, 2005 – sent via email from WSU Computing & Information Technology Division – March 2, 2005
Computing & Information Technology (C&IT) is planning an upgrade to the Banner software for the weekend of April 8-10. This will provide you with the latest upgrades and patches available in 6.x. More...

Major reduction in spam expected at Wayne State after Thursday, February 24, 2005 – sent via email from WSU Computing & Information Technology Division – February 22, 2005
Spam—the electronic version of unsolicited junk mail—clogs our email inboxes every day. And the amount of spam just increases every week. On Thursday night, February 24, 2005, C&IT is installing a new product called MailHurdle. This technology promises to catch up to 98% of all spam, and with it, more viruses that propogate via email. More...

Banner Customers: new JInitiator needed by January 3, 2005 – sent via email from C&IT Help Desk – December 8, 2004
A new JInitiator (version 1.3.1.17) that fixes an Oracle defect is now available for Banner users. Everyone who uses Banner will need to download this new JInitiator on or prior to January 3, 2005. More...

Adobe Acrobat 7.0 Presentation at Welcome Center December 14 – news from C&IT Software Clearinghouse – December 7, 2004
Please join us for an informative presentation by Adobe on the latest features of the newly released Acrobat 7.0. This event will be on Tuesday, December 14th from 1:30–3:00pm in the Welcome Center Auditorium. More...

WSU telephone bill information – news from C&IT Network Services Help Desk – December 3, 2004
Users of the University's Centrex Telephone service will notice some significant (and positive) changes on their telephone bills starting with the October 2004 bill. These changes include... More...

Tip #10 of 10: Make regular backups of the data on your computer – sent via email November 22, 2004 from Wayne State's Committee on Information Security
Experienced computer users know that there are two types of people: those who have already lost data and those who are going to experience the pain of losing data in the future. More...

Tip #9 of 10: Keep your home wireless system safe, and be careful with wireless while traveling – sent via email November 17, 2004 from Wayne State's Committee on Information Security
If you use a wireless connection with your laptop or PDA, make sure the connection is secure. Never send a password over a wireless connection if the website isn't secure. More...

Tip #8 of 10: Don't leave your laptop or PDA unattended in a public place or an unlocked office – sent via email November 15, 2004 from Wayne State's Committee on Information Security
One of the easiest things you can do to secure your computer from intruders is to pay attention to its physical security. More...

Tip #7 of 10: Don't open attachments unless you know what they are – sent via email November 11, 2004 from Wayne State's Committee on Information Security
Don't open attachments sent by email unless you are absolutely certain you can do so safely. Even messages from addresses you recognize may be "spoofed" (have faked return addresses). More...

Tip #6 of 10: Beware of spyware – sent via email November 8, 2004 from Wayne State's Committee on Information Security
Many websites, including those operated by responsible businesses, place hidden "spyware" programs on your computer that track your web surfing and report which sites you visit. More...

Tip #5 of 10: Add password protection to your screensaver – sent via email November 4, 2004 from Wayne State's Committee on Information Security
Don't allow strangers to play with your computer. Whenever you are away from your computer for any length of time, either turn it off or set up your screensaver so it requires a password to return the computer to its normal operation. More...

Tip #4 of 10: Don't fall for scammers who try to trick you into revealing sensitive information through a "phishing" attack – sent via email November 2, 2004 from Wayne State's Committee on Information Security
A "phishing"" attack is an e-mail message that purports to be from a well-known company, advising that you must "re-enter" your security information. Usually it will direct you to what appears to be the company's website, and ask you to enter your password, account number, or social security number. But it's a scam: the sender is an imposter trying to steal your identity. More...

Tip #3 of 10: Update your operating system and other software with security patches as soon as they are released – sent via email October 28, 2004 from Wayne State's Committee on Information Security
Regularly download security updates and "patches" for operating systems and other software. Sometimes bugs are discovered in a program that may allow an intruder to access your computer. Most major software companies release updates and patches to close newly discovered vulnerabilities in their software—many of you are familiar with Windows XP Service Pack 2, for example, but all operating systems need to be kept up to date.

Tip #2 of 10: Run an anti-virus program regularly, and keep it up to date – sent via email October 26, 2004 from Wayne State's Committee on Information Security
Make sure you have anti-virus software on your computer! Wayne State University provides Symantec AntiVirus FREE to all students and employees. It can be downloaded from the C&IT Download Center or installed from the WSU Toolkit CD-ROM. More...

Tip #1 of 10: Choose passwords that provide the maximum degree of protection – sent via email October 22, 2004 from Wayne State's Committee on Information Security
No password can guarantee absolute protection against a determined intruder armed with password-breaking software, but you might as well make it as difficult for intruders as possible. More...

October is National Cyber Security Awareness Month – sent via email 18-October 2004 from Nancy S. Barrett, Provost, and John S. Camp, Chief Information Officer
As part of National Cyber Security Awareness Month, Wayne State University is launching a campaign to help keep you and others safe from online threats and disruptions. Information technology plays a critical role in almost all that we do and protecting you and WSU's networked resources is important. More...

EndNote 8 patch for Windows XP Service Pack 2 incompatibilities now available – posted 11-October 2004 from C&IT Help Desk
When Windows XP Service Pack 2 became available on August 25, 2004 , it caused a dilemma for EndNote 8 users because Service Pack 2 and EndNote 8 were not compatible. A patch is now available to address the incompatibilities. Details...

Don't be a victim of an email scam! – posted 1-October 2004 by email from C&IT Help Desk
Many WSU students, faculty, and staff have recently reported receiving email messages asking for verification of their Citibank or Citizens Bank account information.  These email messages look very authentic and legitimate, however they are a scam known as "phishing" ... it is an attempt to steal your identity or your money.  Do NOT respond to these email messages; instead delete them from your email Inbox. Details...

Internet Fraud Attempts Increasing – News taken from WSU Police Department CAMPUSWATCH Issue #57 sent via email – September 24, 2004
Identity Theft attempts, using scam e-mails, are on the rise. During the first three weeks of September 2004, we here at CAMPUSWATCH have received the following "phishing" and "Nigerian 4-1-9" or "Advance Fee" fraud e-mails... Details...

Windows XP Service Pack 2 CD-ROMs available at WSU – posted 23-September 2004 by email from Tom Duszynski Director, C&IT Customer Services
If your home computer uses both the Microsoft Windows XP operating system AND a dial-up connection to the Internet, then this message is for you. Details...

Recent Problems with Email or other Directory Services? - posted 10-September 2004 by Tom Duszynski, Director, Computing & Information Technology Customer Services
If you had problems using email, the University directory, or dial-in from home Thursday morning (9/9), we apologize. A configuration error that occurred while upgrading the central email system Wednesday night (9/8) was the cause. Computing and Information Technology staff discovered and fixed this Thursday morning. There should be no lingering effect from this... except for a few. Details...

Toolkit 6.0 has more for you - posted 7-September 2004 by email from Computing & Information Technology
Have you seen the WSU Toolkit 6.0 for 2004-05? It gives you an introduction to computing at Wayne State and free software for your home computer. Details...

New students and WSU AccessID accounts - posted 27-August 2004 by email from Tom Duszynski, Director Computing & Information Technology Customer Services
Over the next several weeks, we will be welcoming new students to Wayne State. One of the key pieces of information that new students need is their WSU AccessID and password. You can help new students by giving them the following information if they ask you about their WSU AccessID. Details...

Today's Windows XP Security Update – is it for you? - posted 25-August 2004 by email from Tom Duszynski, Director Computing & Information Technology Customer Services
If the computer you use in your WSU office or at home has the Microsoft Windows XP operating system on it, then this message is for you. However, if you use a Macintosh computer or a computer with an older version of Windows operating system (Windows 98, Windows ME, Windows 2000, or Windows NT), then you can ignore this message. Details...

Currently EndNote 8 is not compatible with Windows XP Service Pack 2 - posted 25-August 2004 by C&IT Help Desk
If you use EndNote on a computer using the Microsoft Windows XP operating system, you need to know that the current version of EndNote 8 for Microsoft Windows is not compatible with Windows XP Service Pack 2 that became available on August 25, 2004. Details...

Microsoft Service Pack 2 for Windows XP - posted 24-August 2004 by Tom Duszynski, Director, C&IT Customer Services
Microsoft is preparing the release of Windows XP Service Pack 2 on August 25, 2004. While this update will correct many security issues it may also create issues with some applications. This guide will provide you with an overview of the changes and let you know what to expect from Service Pack 2. Details...

Be careful with the information you divulge in email messages - News from C&IT Help Desk, 17-August 2004
Beware of any email message requesting personal information or requesting that you "confirm" the information on file. Remember that your banking institution would NEVER ask for private information, such as a PIN (personal indentification number), and they would not initiate contact in such a way. Details...

Michigan's 3 largest universities create high-performance research network - WSU Public Relations news release, 11-August 2004
The three largest public universities in Michigan — Michigan State University, the University of Michigan and Wayne State University — are creating a very high-performance network with the capacity to meet their emerging and demanding research needs. The project is especially critical for faculty whose research collaborations require the ability to transmit massive amounts of data across the network. Details...

Need help with computing at Wayne State? - posted 04-August 2004 by C&IT
WSU's Division of Computing & Information Technology (C&IT) offers a number of online and print resources to help Wayne State students, faculty and staff with computing needs for fall term 2004. Details...

Welcome to C&IT's new and improved website - posted 04-August 2004 by C&IT
COMPUTING.wayne.edu is where Wayne State students, faculty, staff, and visitors can quickly find information about the University-wide services and resources that WSU's division of Computing & Information Technology (C&IT) provides — from using your WSU AccessID to log in to WSU Pipeline and access WSU WebMail to hooking up a computer or printer to the university's network and ordering a telephone for your office. Details...

Beagle virus information - posted 26-July 2004 by Tom Duszynski, Director, C&IT Customer Service
Many individuals at WSU have recently experienced an increase in junk email messages. Some of these emails seem to come from people you know. While others indicate that the message you sent was rejected because it contained a virus -- yet you don't recall ever sending such a message. More...

Install Microsoft Windows Updates ASAP: - posted 16-July-2004 by Tom Duszynski, Director, C&IT Customer Services
Seven Microsoft (MS) Windows Security Bulletins were released on Tuesday, July 13, 2004—all having a severity level of CRITICAL. It is best to update Windows NOW—next week may be too late. More...

Problems logging into WSU WebMail or WSU Pipeline: - posted 15-July-2004 by C&IT Help Desk
Several people have contacted us regarding errors when trying to log into WSU WebMail or WSU Pipeline. If you are getting an error message, the solution is to install a new browser or a new version of the browser you are currently using. More...

New Toolkit CD now available: - posted 28-June-2004 by C&IT
New Wayne State students and employees—and those who use a modem to access the Internet from home—can now pick up the latest WSU Toolkit CD-ROM at the following University locations. More...

Search box in COMPUTING.wayne.edu is giving poor results: - posted 11-June-2004 by the C&IT Webmaster
Currently our search is giving poor results while we wait for the Google search engine to "crawl" our website and include our new links in the search listings. In the meantime, use our tips for finding a web page. More...

C&IT launches new COMPUTING website: - posted 2-June-2004 by Tom Duszynski, Director, C&IT Customer Services
Computing & Information Technology (C&IT) launched the new C&IT website—http://COMPUTING.wayne.edu—on Wednesday, June 2, 2004. This new division-wide website forms a base for consolidating the content from many C&IT websites. WSU students, faculty, and staff now have a central location to quickly find information about the University-wide services and resources that C&IT provides. More...

Sasser virus information: - posted 4-May-2004 by C&IT Help Desk
Over the weekend of May 1-2, 2004 , we saw the "Sasser" worm spread like wildfire on the Internet. Monday, May 3, saw many University employees getting infected for the first time, as they may have not installed the patches needed to close the holes the worm uses to do its damage. More...

Blackboard 6 training available at Office for Teaching and Learning: - posted 3-May-2004
A hands-on workshop on Blackboard 6 basics is now available for faculty who are new users. In addition, faculty who currently use Blackboard can take a hands-on workshop to help them make an easy transition to the latest Blackboard release. More...

Expanded Blackboard support available for faculty at start of S/S term: - posted 3-May-2004
Blackboard 6 is planned to be up and running for Spring/Summer Semester beginning the afternoon of May 7, as communicated previously. More...

Blackboard 6 comes to Wayne State: - posted 21-April-2004 by Lynne Standley
The latest release of the Blackboard Learning System will be up and running at Wayne State University for spring/summer term 2004. This major upgrade offers WSU faculty and instructors a feature-rich learning environment with pedagogical flexibility and more control of course design. More...

Recent E-Directory update may require change in email settings: - posted 05-April-2004 by Geoffrey Sperl, C&IT Help Desk Supervisor
On April 4, 2004, Computing & Information Technology (C&IT) upgraded the University's electronic directory. This upgrade has changed the way e-mail client software, such as Eudora, performs directory searches. You may have to change the settings for Directory Services in the e-mail software you use. More...

Problems receiving Comcast email on a wayne.edu account: - posted 30-March-2004 by Tom Duszynski, Director, C&IT Customer Services
During March 2004, you may have experienced a problem receiving email from colleagues that use a Comcast email address (@comcast.net) ... As a response to this problem, WSU's Computing & Information Technology has eased its spam filtering rules. More...

Email Delivery problems between WSU and Comcast: - posted 29-March-2004 by Tom Duszynski, Director, C&IT Customer Services
If you use Comcast's High Speed Internet (HSI) service, or you receive email from someone who uses Comcast HSI, then you should be aware that there currently is a problem sending email from Comcast to Wayne State. More...

Increase in Computer Virus Activity: - 08-March-2004 by Tom Duszynski, Director, C&IT Customer Services
Most WSU e-mail users have experienced a huge increase in computer virus activity during the past six weeks.  Most of this activity has been in the form of the MyDoom and Beagle internet "worms." These are self-spreading e-mail messages, disguised as either a computer error message or as helpful information from a user's e-mail provider. More...

Important Information about E-mail Attachments: - 08-March-2004
WSU's e-mail system cleans over 85,000 e-mail messages every day, eliminating viruses and worms, and flagging others as junk mail. Despite this effort, brand new viruses and worms can get past the e-mail system filters.  More...

Blackboard Intermittently Unavailable During Spring Break: - 07-March-2004
During Spring Break (between March 15 and March 21), you may experience intermittent performance issues with Blackboard for a period of time.  More...

Blackboard emergency maintenance, March 3, 2004, 2 pm–5 pm: - 03-March-2004 from C&IT Staff
We apologize in advance for the short notice, however emergency maintenance must be performed to the Blackboard server starting at 2:00 p.m. today. More...

Mass-mailing e-mail worm at WSU: - 03-March-2004 from C&IT Staff
Make sure to update your AntiVirus Definitions. More...

Students - Cleanup of Blackboard Courses: - Sent via e-mail 27-February-2004
We have heard you! Many students have requested that old Blackboard courses be removed from their Blackboard class lists. Beginning the week of March 1, Blackboard staff will begin the cleanup process. More...

Faculty -- Notice of Blackboard Course Cleanup: - Sent via e-mail 27-February-2004
The number one request from faculty and students alike has been for the removal of old regularly-scheduled courses that show in the Blackboard course listing. We now have a plan in place to move those courses into storage for future reference and remove them from your Courses List in Blackboard. More...

E-Report Total Problem: - Sent via e-mail 24-February-2004 by Cathy Whitaker, Sr. Systems Integrator AIS, C&IT
All 600 E-report templates have been reviewed for the total problem and corrections have been made where necessary. More...

E-Report Total Problem: - Sent via e-mail 24-February-2004 by Cathy Whitaker, Sr. Systems Integrator AIS, C&IT
All 600 E-report templates have been reviewed for the total problem and corrections have been made where necessary. More...

E-Report Discoverer Reporting Problem: - Sent via e-mail 11-February-2004 by Cathy Whitaker, Sr. Systems Integrator AIS, C&IT
Oracle Corporation has notified us of an intermittent reporting problem in Discoverer. The problem that you may see is that a total won’t appear on the report where you expected it or you may receive an error when running a report. More...

Protect your PC from new Microsoft Windows security flaw: - Sent via e-mail 10-February-2004 by Tom Duszynski, Director, C&IT Customer Services
On Tuesday Feb. 10, Microsoft announced that there is a serious security flaw in some Windows operating systems (Windows NT4, Windows 2000, and Windows XP). You may have heard about this on the evening news. Although the problem is serious, there is no need to panic right now. More...

Free and discounted software for WSU students- Posted 16-January-2004
Currently enrolled WSU students have several options available for obtaining free and discounted software. More...

Having problems sending e-mail from home? - Posted 08-December-2003 and updated 12-December-2003 by Rocklin Dunlap
If you do not use WSU's free dial-in service and are having problems sending e-mail when at home or traveling, the solution could be to change your computer's e-mail settings to those of your Internet Service Provider (ISP). More...

Banner upgrade to version 6—All Banner-related systems unavailable November 27 (5pm)–December 1(7am) - Posted 12-November-2003
Beginning at 5pm on Thanksgiving, Thursday, November 27 through 7 am Monday, December 1, Computing & Information Technology (C&IT) will be upgrading the Banner software to version 6. This upgrade is necessary to provide you with the latest software features, as well as apply changes needed for federal requirements. More...

WSU Pipeline is changing! - Posted 09-October-2003 on WSU Pipeline
WSU Pipeline -- also called Campus Pipeline -- will be upgraded (and therefore unavailable) over the October 17-19 weekend. New improvements will make it simpler and faster for you to find Web services and information at Wayne State. More...

Login Issues - WSU Pipeline Upgrade: - Posted 08-October-2003 by C&IT Customer Services
To log in to and use the new Pipeline system, you must supply a valid WSU AccessID and password and be using a recent version of a standard Internet browser such as Netscape Communicator or Microsoft Internet Explorer. More...

Emergency Meeting 9/18 for WSU Faculty and Staff — Network and Computer Attacks: - Posted 16-September-2003 by John S. Camp, Chief Information Officer
SAFEGUARDING YOUR NETWORK AND YOUR COMPUTING SYSTEMS — Viruses, Worms and Denial of Service Attacks — What C&IT is Doing and What You Need to Do, Too. Thursday, September 18, 2003, 2:00 ­ 3:30 p.m. More...

Actions Taken to Combat Network Denial-of-Service Attacks : - Posted 12-September-2003 by John S. Camp, Chief Information Officer
Dear Students, Faculty and Staff:
This is a follow-up to my message to University employees yesterday regarding recent network denial-of-service attacks against Wayne State University. I want you to know the actions we have taken today and why we have taken them. More...

Blackboard System slowdown : - Posted 10-September-2003 by C&IT Help Desk
If you are a Blackboard user, you are likely experiencing slow response over the past two days when accessing Blackboard at certain times of the day. We are aware of the problem and all units within C&IT are working across all systems to isolate what exactly is causing this to occur. Until the problem is identified, it is difficult for us to estimate when Blackboard will be back to its previous performance levels. We do want to assure you that we’re doing everything possible to resolve this as quickly as we can.

WSU's free Internet dial-in service expanded: - Posted 10-September-2003 by C&IT Remote Access Coordinator
Wayne State's dial-in service, called WayneConnect, is funded with revenue from WSU's Omnibus Fee and with university operating funds. For more details and the latest news about WayneConnect, please visit our new webpage at http://support.wayne.edu/wayneconnect/. More...

Protect your computer from worms and viruses: - Posted 3-September-2003
Malicious code (worms/viruses), such as W32.Blaster and W32.SoBig, have infected millions of computers worldwide. If your machine has not already been infected, that does not necessarily mean it is not vulnerable. It could be infected in the near future. More...

INDIVIDUAL PROFILES—SECURITY and ACCESS ISSUES for RAPP: - Posted 24-July-2003 by Finance and Facilities Management (financeandadministration@wayne.edu)
There are several Banner RAPP profiles established in the system. Each individual must carefully review the list and select the single Profile most suited to his/her needs. Once a Profile is selected, there are several steps required before an individual is fully registered and able to function in the Banner RAPP system. With the implementation of the system this week, we note that one or more of the following may have been omitted when units prepared their Approval Queues and Profiles. More...

Wireless computing service now available in the Student Center: - Posted 23-July-2003
Tired of getting tangled on the Web? Bring your wireless laptop or PDA to the Student Center, and you can surf the Web, check your e-mail, and more — as you move around the building. Wireless network access is now available in both the North and South Commons on the first floor and in the South Lounge and Hilberry Rooms on the second floor. More...

PURCHASING in BANNER - PROCEDURAL CHANGES REQUIRED: - Posted 15-July-2003 by Finance and Facilities Management (financeandadministration@wayne.edu)
Special Notice: Banner has certain features that force changes in procedures effective with the implementation of the Banner Purchasing and Payables System on July 16, 2003. More...

APPROVAL QUEUE - WEB BASED TRAINING NOW AVAILABLE: - Posted 15-July-2003 by Finance and Facilities Management (financeandadministration@wayne.edu)
Web based training for Electronic Approvals is now available for your convenience. Please go to: http://www.BannerTraining.wayne.edu. Click the "RAPP Electronic Approvals Training" hyperlink. More...

\\wsuadmin file share configuration change on July 20: - Sent via e-mail 12-July-2003 by Steve Wassef, Supervisor, C&IT Help Desk
On July 20th, the WSUADMIN share will be moving from DCE/DFS file system to a Samba file system. Currently, you are using your AccessID and your DCE password when you map the \\wsuadmin share for access to SMARTI, BAR, the Oracle client, and Banner documentation. After July 20, you will use your AccessID and LDAP password (the same password used for WSU e-mail and WSU Pipeline). More...

LDAP System Downtime (6/29, 8am-11am): - Sent via e-mail 24-June-2003, posted by: Shereese Thomas, C&IT Help Desk Systems Administrator I
A network switch needs to be moved in the computing center this coming weekend. Moving this switch will mean that the University's LDAP (Lightweight Directory Access Protocol) server will be disconnected during the move. The LDAP server is used for authenticating almost every service on campus you use your AccessID for (such as e-mail, or dial-in), thus this move will affect many of us during the outage. More...

Expired AccessIDs: - Posted 21-May-2003 by Geoffrey Sperl, Supervisor, C&IT Help Desk
Some of you may have noticed that some AccessIDs have been expired, specifically ones for people no longer affiliated with WSU as either a student or employee. In six months time, those accounts will be deleted from LDAP. It is important to note that the accounts will not be deleted from Banner and can be repopulated into LDAP from Banner if/when a person returns to the University. More...

Discoverer Plus (4.1x) on Microsoft Windows XP: - Posted 19-March-2003 by Glen Wasik, Lead Systems Integrator, C&IT
The current release of Discoverer Plus (4.1x) is not certified to run on Microsoft Windows XP. C&IT is working with Oracle to determine a timeframe when Discoverer Plus will be certified for Windows XP. More...

E-mail outage March 11, 2003: - Posted 11-March-2003 by Tom Duszynski, Director, C&IT Customer Services
Update on the email problem, which is impacting about half of the email accounts on mail.wayne.edu. Service was restored at approximately 10:30am March 11. Please be patient as the email system catches up on the backlog of messages. More...

E-mail outage March 11, 2003: - Posted 11-March-2003 by Mary Ann Simmons, C&IT Online Help Webmaster
C&IT is repairing Mail Store 1 and anticipates that service will be restored by noon today, March 11.

E-mail outage and performance issues for March 10 & 11, 2003: - Posted 10-March-2003 by Mary Ann Simmons, C&IT Online Help Webmaster
WSU's e-mail service for AccessID accounts on Mail Store 1 will be running in reduced capacity during the day on Monday, March 10, 2003. Then at 6 p.m. Mail Store 1 will be completely shut down to initiate repairs. It will be unavailable until it is fixed. During the shutdown, users on Mail Store 1 will not be able to send or receive e-mail. More...

E-mail Outage on March 7, 2003: - Posted 07-March-2003 by Geoffrey Sperl, C&IT Help Desk, Help Desk Supervisor
The outage itself has been resolved. However, over the weekend, WSU's e-mail service for users on Mail Store 1 will be running in reduced capacity. POP and IMAP clients (Eudora, Outlook, Netscape, etc.) will have uneven performance, and WebMail performance is not expected to be very high. Performance for these users will be sporadic until approximately noon on Sunday March 9. More...

WSU Pipeline Outages for the Weekend of March 1, 2003: - Posted 03-March-2003 by Shereese Thomas, C&IT Help Desk, Systems Admin I
On Saturday, March 1, 2003, the WSU Pipeline site was unavailable beginning at approximately 5 p.m. The administrators were called on Saturday evening and the Pipeline services were restored at approximately 10:30 p.m. The origin of the problem is still under investigation. Please refer to the C&IT Computing Notices for future updates.

Proxy Server Outages for the Weekend of March 1, 2003: - Posted 03-March-2003 by Shereese Thomas, C&IT Help Desk, Systems Admin I
On Saturday, March 1, 2003, problems with the WSU proxy server were reported as early as 1pm, although the offical report sites the outage period as 8pm on March 1st through 9:45 am on March 3rd. A proxy server outage affects a user's ability to access the WSU library restricted databases.

WSU WebMail upgraded Monday, February 17, 2003: - Posted 17-February-2003
C&IT is pleased to announce new features to WSU WebMail! On Monday, February 17, we made a number of improvements to the system. Not only have these changes improved the look-and-feel of WebMail, but they will allow you greater control over your e-mail and make WebMail easier to use. More...

WSU is no longer blocking AOL e-mail: - Posted 12-February-2003 by Mary Ann Simmons
Yesterday and earlier today, WSU was blocking all incoming mail from AOL (any e-mail address ending in "@aol.com"). This was because of a surge of virus-related e-mail (both the Yaha and Klez viruses) that had been flooding our e-mail lists over the past few weeks. If you were having problems with AOL e-mail to WSU AccessIDs or continue to have problems, this could be the reason. More...

WSU is blocking AOL e-mail until further notice: - Posted 12-February-2003 by Geoffrey Sperl, C&IT Help Desk Supervisor
WSU is currently blocking all incoming mail from AOL (any e-mail address ending in "@aol.com"). This is because of a surge of virus-related e-mail (both the Yaha and Klez viruses) that has been flooding our e-mail lists over the past few weeks. More...

PINE Going Away on March 2, 2003: - Posted on C&IT Online Help 04-February-2003
When Wayne State's email system was upgraded in August 2001, it was announced that Pine would eventually have to be removed to allow us to make further improvements to the system. That time has come, and we will be removing the old menu-based system, including Pine, on March 2, 2003. More...

FREE antivirus software for WSU students: - Sent to WSU students via e-mail 30-January-2003
As a Wayne State University student, you now can get Norton AntiVirus protection for use on one personal computer -- for FREE. Using your WSU AccessID (e.g., xy6789) and password, you can easily download Norton AntiVirus from the Computing & Information Technology (C&IT) Download Center. More...

Banner upgrade weekend of February 14–17: - Sent via e-mail 16-January-2003 by Geoffrey D. Sperl, C&IT Help Desk Supervisor
Beginning at 5pm on Friday, February 14 through 7 am Monday, February 17, Computing & Information Technology (C&IT) will be upgrading the Banner software. ALL Banner-related Systems will be unavailable that Friday evening of February 14, and all day on Saturday and Sunday. More...

C&IT will be performing Oracle database software upgrades on Sunday, January 19. ALL Banner-related Systems will be unavailable on that day. - Sent via e-mail 10-January-2003 by Geoffrey D. Sperl, C&IT Help Desk Supervisor More...

Contacting the C&IT Help Desk: - Sent via e-mail 03-January-2003 by Geoffrey D. Sperl, C&IT Help Desk Supervisor
The beginning of any semester is a very busy time for the C&IT Help Desk. Currently, there is a rush for information about AccessIDs and passwords so that students can view grades from the Fall term and register for the Winter term. Callers will wait on hold or get a busy signal. More...

System downtime: - Sent via e-mail 21-November-2002
On Sunday, November 24, 2002, the Banner system, Campus Pipeline, Listserv and departmental websites will be out of service for security maintenance for a period of 7 hours beginning at 8 AM and continuing until 3 PM. If this system outage will cause problems please direct your concerns to Clarence Foster at 577-2087.

Live Netcasts from SC2002 to feature keynote, plenary speakers: - Sent via e-mail 18-November-2002
Live netcasts of National Science Foundation Director Rita Colwell's SC2002 keynote address, as well as plenary presentations by Raymond L. Orbach, Director of the Department of Energy Office of Science; computational cosmologist Julian Borrill of Lawrence Berkeley National Laboratory; Tetsuya Sato, Director-General, of the Earth Simulator Center, Japan Marine Science and Technology Center (JAMSTEC); and Ron Kikinis, Harvard Medical School, will be offered live from SC2002, November 19, 20, and 21. More...

Banner upgrade scheduled for October 26–October 28. All Banner-related systems will be unavailable at that time: - Sent via e-mail 02-October-2002
On Saturday, October 26, 2002, and Sunday, October 27, Computing & Information Technology (C&IT) will be upgrading the Banner software. This upgrade is necessary to provide you with the latest software features, as well as to apply changes needed to meet federal requirements. More...

Ten-digits are now needed for WSU dial-in numbers with 248 area code: - Updated 6-September-2002 by Rocklin Dunlap, Computing & Information Technology Customer Services
Ameritech has added a new overlay area code, 947, to the existing 248 area code. This means two different codes will serve the same geographic region at the same time. As a result, all telephone customers, including those with telephone numbers in the pre-existing area code, will be required to dial area codes for local calls—the new effective date for this change is September 7. More...

Blackboard System Failure: Some Course Content Lost - Posted03-September-2002 by Patrick J. Gossman, Director, C&IT Education Technology Services
The Blackboard Learning System database took a major hit Wednesday, August 28th. We restored the system from backup tapes, but there were problems with the backups as well. Unfortunately, not all content could be saved and some of you lost valuable work. More...

Blackboard back up and running - Posted 31-August-2002 by Vera Blakep, Computing & Information Technology Education Technology Services
blackboard.wayne.edu became available once more around 1:00 p.m. Saturday (today), August 31, 2002. More...

WSU dial-in authentication to use LDAP -